Automate stakeholder interviews and voice-of-customer analysis
Conduct interviews via integrated video or transcript tools, then use ZeroTwo to transcribe, classify themes, and produce insights from qualitative data. Analysts can quickly generate summary reports and charts for market opportunity studies, customer journey mapping, or HR engagement surveys.
Across 24 interviews I found 3 dominant themes: (1) onboarding friction cited by 71% of respondents, (2) pricing clarity as a top concern, and (3) strong satisfaction with core product features.
AI built for every stage of qualitative research
Automated transcription
Turn hours of stakeholder interviews into searchable, structured text instantly. ZeroTwo handles speaker diarization and timestamps so your team can focus on insights, not note-taking.
Theme discovery
AI surfaces patterns and sentiment across all qualitative data automatically. No manual coding required—ZeroTwo clusters hundreds of responses into meaningful themes in seconds.
Report generation
Produce client-ready insight reports and visualizations in minutes. ZeroTwo compiles findings into structured summaries with charts, quotes, and recommendations tailored to your audience.
How to run voice-of-customer analysis with ZeroTwo
Record stakeholder interviews via video call or upload existing audio and video files. ZeroTwo accepts transcripts, recordings, and survey exports from any tool—Zoom, Teams, Otter.ai, and more.
ZeroTwo automatically transcribes recordings with speaker identification, timestamps, and clean formatting. Raw qualitative data is instantly converted into structured, searchable text ready for analysis.
Ask ZeroTwo to identify recurring themes, cluster responses by topic, and score sentiment across all interviews. Surface patterns that would take days of manual coding in minutes.
Export polished summary reports with key findings, theme frequency charts, representative quotes, and recommendations—ready for client presentations, journey maps, or executive briefings.
Record stakeholder interviews via video call or upload existing audio and video files. ZeroTwo accepts transcripts, recordings, and survey exports from any tool—Zoom, Teams, Otter.ai, and more.
More ways to use ZeroTwo for customer research
More ways to use ZeroTwo
- Chat with PDFs
Upload any PDF to ZeroTwo and get help analyzing and summarizing big documents, so you can get the information you need quickly.
- Chat with spreadsheets
Use ZeroTwo to chat with your spreadsheets to understand data faster, fix formulas confidently, and turn raw numbers into clear insights.
- Cross-border M&A due diligence
Streamline cross-border M&A due diligence with ZeroTwo. Ingest deal documents, auto-summarize financial statements, flag risks, and generate concise reports.
Turn interviews into insights automatically
Start your next research project with ZeroTwo and let AI handle transcription, theme classification, and report generation.