Privacy Policy

This summary highlights the main points of our Privacy Notice. You can use the table of contents below to jump to any section for more detail.

In Short: Data obtained from Google Workspace APIs is used only to provide user-requested features and is not used by us to develop, improve, or train generalized AI or machine learning models.

Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

This means:

• Google Workspace data accessed through Gmail, Drive, Calendar, Docs, Contacts, or similar Google services is used only to provide the ZeroTwo features you request.

• We do not use Google Workspace API data to train generalized or non-personalized AI or machine learning models.

• If Google Workspace data is processed through third-party AI providers to fulfill your request, it remains tied to your individual workflow and is not used by us for generalized model training.

In Short: We process your information to operate ZeroTwo, fulfill your requests, secure the platform, process payments, and comply with law.

We may process your information to:

• Create and manage your account, authenticate you, and maintain your workspace.

• Deliver chats, automations, search, file analysis, image generation, audio or video features, collaboration tools, and other product functionality.

• Access and process data from connected integrations when you authorize those connections and request an action involving them.

• Process purchases, subscriptions, invoices, refunds, and fraud checks.

• Provide customer support, troubleshoot issues, monitor reliability, and protect against abuse or security incidents.

• Communicate service updates, policy changes, billing notices, and other non-marketing messages required to operate your account.

• Comply with legal obligations, enforce our terms, and protect our rights, users, and Services.

In Short: Where required by applicable law, we process personal information based on consent, contractual necessity, legitimate interests, legal obligations, and other recognized legal bases.

Depending on your location, these legal bases may include:

• Consent, such as when you allow device permissions, connect third-party accounts, or authorize us to send data to third-party AI providers.

• Contractual necessity, such as when we need to process your data to provide the ZeroTwo Services you signed up for.

• Legitimate interests, such as securing the platform, preventing abuse, and improving the reliability and usability of our Services.

• Legal obligations, such as retaining records for tax, accounting, compliance, or law-enforcement purposes.

• Vital interests or other lawful grounds recognized under applicable law where necessary.

In Short: We do not sell your personal information. We share information only as needed to operate ZeroTwo, fulfill your requests, or comply with legal obligations.

We may share personal information with:

• AI providers you invoke through the product. Depending on the model or feature you choose, the data sent may include prompts, assistant replies, attachments, images, retrieved file snippets, project instructions, and enabled profile or memory context.

• Hosting, database, authentication, storage, security, customer support, and communications providers that help us run the Services.

• Payment processors and related financial service providers, such as Stripe, to process purchases and manage billing.

• Analytics and infrastructure vendors, such as Google services, that help us measure service usage, performance, and security.

• Integration partners and third-party services that you choose to connect, when sharing is necessary to retrieve data or perform the actions you request.

• Law enforcement, regulators, courts, or other parties where disclosure is required by law or reasonably necessary to protect rights, safety, or the integrity of the Services.

• A buyer, investor, or successor entity in connection with a merger, financing, acquisition, reorganization, or sale of assets, subject to appropriate confidentiality and legal safeguards.

Provider-specific practices may vary. Most AI providers process submitted content to return a response. Some providers or models made available in ZeroTwo may retain or use submitted content under their own policies. Where applicable, we present additional provider disclosures in-product.

In Short: Yes. We use cookies, local storage, pixels, SDKs, and similar technologies to operate the website and understand usage.

These technologies help us:

• Keep you signed in and remember your settings.

• Secure sessions and detect abuse.

• Measure traffic, engagement, and product performance.

• Understand how users discover and use ZeroTwo.

Our website also uses Google Tag Manager and Google Analytics. Depending on the site experience and controls we provide, you may be able to manage non-essential cookies through our consent tools or through your browser settings. Blocking certain cookies may affect how parts of the Services function.

In Short: Yes. ZeroTwo offers features powered by third-party AI providers, and using those features may require us to send your content to the provider you select.

ZeroTwo offers chat, search, analysis, generation, automation, and other AI-assisted features. To provide these features, we may send relevant data to the selected provider, including prompts, chat history needed for the current task, files or media you attach, retrieved snippets from your workspace, project instructions, and profile or memory context you have enabled.

Our AI providers may include Anthropic, OpenAI, Google, xAI, Cohere, Mistral, Perplexity, Groq, fal, Stability AI, DeepSeek, Qwen, Kimi, and other providers we make available over time.

Most providers process submitted content only to generate a response. Some providers may retain or use submitted data under their own terms or privacy notices. You should review the provider-specific disclosures shown in ZeroTwo and the provider's own policies before using a model for sensitive work.

We do not use data from Google Workspace APIs or from connected third-party integrations to train generalized AI or machine learning models. Data from connected services is used only to provide the features and automations you request.

In Short: If you choose to sign in through a supported identity provider, we receive basic account information from that provider.

When you choose a third-party sign-in option that we support, we may receive information such as your name, email address, profile image, provider account identifier, and other account metadata the provider is configured to share.

We use this information to authenticate you, create or link your ZeroTwo account, and maintain your login session. We do not control how the identity provider handles your information, so you should review that provider's privacy notice as well.

In Short: Yes. ZeroTwo and our service providers may store or process information in the United States and other countries.

If you use the Services from outside the United States, your information may be transferred to jurisdictions that may not provide the same level of legal protection as your home country. Where required, we use appropriate safeguards and contractual measures for international data transfers.

In Short: We keep personal information only for as long as needed for the purposes described in this Privacy Notice, unless a longer period is required by law.

In practice, this means:

• We retain account, workspace, billing, and support records while your account is active and for a reasonable period afterward to support legitimate business, security, tax, accounting, and legal needs.

• We retain content you store in ZeroTwo until you delete it, your workspace is deleted, or retention is otherwise required for security, fraud prevention, backups, or legal compliance.

• If you delete your account or ask us to delete your data, we will delete or anonymize personal information from active systems when reasonably practicable, unless we must keep it for legal, security, fraud-prevention, or backup purposes.

• Backup copies may persist for a limited period before being overwritten.

In Short: We use reasonable technical and organizational safeguards designed to protect personal information.

These safeguards may include access controls, encryption in transit, secure infrastructure, monitoring, and internal policies intended to limit unauthorized access or misuse. No system is perfectly secure, so we cannot guarantee absolute security.

In Short: ZeroTwo is not intended for children under 18, and we do not knowingly collect personal information from them.

If we learn that we have collected personal information from a child under 18 without appropriate authorization, we will take reasonable steps to delete that information. If you believe a child has provided us with personal information, contact us at reed@zerotwo.ai.

In Short: Depending on where you live, you may have rights to access, correct, export, restrict, or delete your personal information and to withdraw consent for certain processing.

You can generally:

• Review and update account information in your account settings.

• Disconnect third-party integrations and revoke provider permissions using the relevant integration or provider settings.

• Revoke camera, microphone, photo, and location permissions through your device or browser settings.

• Delete your account from within the iOS app by going to Settings, then Account, then Delete Account. You may also contact us at reed@zerotwo.ai to request deletion or exercise privacy rights.

When you request deletion, we will remove your account and personal information from active systems subject to the retention limitations described in this Privacy Notice.

Most browsers and some mobile platforms offer a Do-Not-Track setting. Because no uniform industry standard exists for recognizing or honoring DNT signals, we do not currently respond to them unless required by applicable law.

If you live in a US state with an applicable privacy law, you may have rights to know what personal information we collect, access a copy of that information, correct inaccuracies, delete personal information, or appeal the denial of a request, subject to applicable exceptions. To exercise these rights, contact us at reed@zerotwo.ai.

In Short: Yes. We may update this Privacy Notice from time to time to reflect product changes, legal requirements, or operational updates.

When we make changes, we will revise the "Last updated" date at the top of this page. If changes are material, we may also provide additional notice through the Services or by email.

If you have questions or comments about this Privacy Notice or want to exercise your privacy rights, you can contact us at:

ZeroTwo

Email: reed@zerotwo.ai

Phone: 206-915-8624

Mail: 147 Twisp-Winthrop Eastside Count Road, Twisp, WA 98856, USA

You may review, update, or request deletion of your personal information by using available in-product settings or by contacting reed@zerotwo.ai. If you are using the iOS app, account deletion is available in-app under Settings > Account > Delete Account.

To help protect your account, we may need to verify your identity before completing certain requests.