Ops & Chief of Staff
Every commitment from every meeting tracked automatically
Fireflies transcripts parsed for commitments with speaker attribution, cross-referenced against Jira, and turned into tickets for untracked promises. Each ticket includes the exact quote, speaker, timestamp, and deadline.
What changes
Commitment capture rate
Ad-hoc notes catch 40-60% of promises made in meetings
Every commitment parsed from the full transcript with speaker attribution
Ticket creation lag
Days or never. Most commitments never become tickets.
Tickets created within minutes of meeting end
Accountability
'I forgot I said that' is the default outcome
Each ticket links to the exact transcript quote, speaker, and timestamp
Duplicate handling
Duplicate tickets from different note-takers or missed existing tickets
ZeroTwo checks Jira first and updates existing tickets instead of creating duplicates
Meetings produce promises that nobody tracks
Meetings produce commitments. 'I'll get you that by Friday.' 'Let's loop in the design team next week.' They live in a transcript nobody reads.
VP Engineering committed to API docs by Feb 15, product manager to pricing page by Feb 10 — neither created tickets. When asked later, VP stated he forgot the commitment; pricing shipped 12 days late due to tracking failure.
How ZeroTwo tracks meeting commitments
Reads the full transcript with speaker attribution
FirefliesTranscript from the Q1 planning meeting (62 minutes, 8 attendees). 14 action items identified by speaker attribution: 4 assigned to Engineering, 3 to Product, 2 to Design, 3 to Sales, 2 to Marketing. 6 have explicit deadlines mentioned. 8 are commitments without dates.
Cross-references commitments against existing Jira tickets
Google14 commitments matched against Jira. 3 already have tickets (deadlines updated where the meeting changed them). 11 new commitments with no existing ticket, each mapped to the correct Jira project by team.
Creates missing tickets and updates existing ones with transcript context
Jira11 new tickets created across 4 projects. 3 existing tickets updated with new deadlines. Each ticket includes: the exact quote from the transcript, the speaker, the timestamp, and the inferred deadline. Example: 'Deliver API docs' assigned to VP Engineering, due Feb 15, linked to transcript at 34:12.
Get started in under 10 minutes
Connect your tools
One-click OAuth for each integration. No API keys, no engineering.
Describe what you need
“After every Fireflies meeting, read the transcript, extract every commitment with the speaker and any mentioned deadline, check Jira for existing tickets that match, and create new tickets for every untracked commitment. Include the exact transcript quote, speaker name, and timestamp in each ticket.”
It runs on schedule
Triggered after every Fireflies meeting. Tickets created within minutes.
Frequently asked questions
ZeroTwo works with Fireflies, which supports Zoom, Google Meet, and Microsoft Teams. If you use a different transcription service (like Otter or Grain), ZeroTwo can process those transcripts too.
ZeroTwo captures vague commitments separately and marks them as needing clarification. They still get a Jira ticket, but the ticket is flagged as 'needs deadline' so the PM can follow up.
ZeroTwo captures both the speaker and the intended assignee from conversational context. If Sarah says 'Mike, can you handle the API docs?', the ticket is assigned to Mike with Sarah noted as the requester.
Yes. ZeroTwo supports Jira, Linear, Asana, and Notion as task destinations. The commitment extraction works the same. Only the ticket creation step changes.
By default, ZeroTwo processes every meeting with a Fireflies transcript. You can filter by meeting type, attendee list, or calendar series. Most teams exclude 1:1s and process only team meetings and cross-functional syncs.
ZeroTwo detects recurring commitments and updates the existing ticket with new context and any changed deadline. If a deadline moved, the ticket reflects the latest agreed date with a history of changes.
Related workflows
- Ops & Chief of StaffMeeting Action Extractor
- SalesMeeting-to-CRM Auto-Update
- Ops & Chief of StaffDesign-to-Dev Handoff Tracker
Stop doing the work your tools should do for you.
Set it up once. ZeroTwo runs it every time.