Strategy & Research
500 survey responses analyzed before you open the dashboard
Five hundred survey responses analyzed and synthesized before you open the dashboard. ZeroTwo reads every response from SurveyMonkey (including all free-text answers), clusters themes, detects contradictions between scores and comments, and delivers an insight report with prioritized action items to Slack.
What changes
Time to insights
Weeks (or never, if nobody analyzes it)
Hours after the survey closes
Response coverage
Skim a sample, miss most free-text
Every single response read and categorized
Theme detection
Manual grouping biased by the reader's hypothesis
AI-clustered themes across all responses, including variant phrasing
Contradiction detection
Almost never caught
Systematic flagging of score-vs-comment mismatches
Actionability
Summary stats with a few cherry-picked quotes
Prioritized action list ranked by frequency and severity
Survey data sits unread because nobody has time for 500 free-text responses
You spend weeks designing a survey, promoting it, getting responses, and then the data sits in SurveyMonkey for a month because nobody has time to read the free-text responses. The quantitative summary says '7.2 NPS' but the real insights are buried in the text fields where customers actually explain what's wrong. The number tells you something is off. The words tell you what to fix. But nobody reads the words.
When someone finally analyzes it, they skim responses, pull a few quotes that confirm their existing hypothesis, and miss the patterns. The angry customer who wrote three paragraphs about onboarding? That was the signal. The 40 people who all mentioned the same missing feature in different words? Nobody connected the dots. Confirmation bias wins, the real insights stay buried, and the next survey gets designed without learning from the last one.
How ZeroTwo analyzes survey responses
Ingests every response including free-text answers
SurveyMonkeyZeroTwo pulled all quantitative scores, multiple choice selections, and every free-text answer — including partial and multi-paragraph responses
Clusters free-text responses into themes
GoogleZeroTwo grouped 'onboarding is confusing,' 'setup took forever,' and 'couldn't figure out the first steps' into one theme with representative quotes — across all 500 responses
Flags contradictions between scores and comments
GoogleZeroTwo caught high NPS respondents complaining about specific features, low scorers praising support, and gaps between what people rate and what they write
Connects quantitative data to qualitative themes
GoogleRespondents who mentioned onboarding issues scored 40 points lower on NPS. Power users cluster around three specific feature requests
Posts the insight report to #research
SlackTheme breakdown with verbatim quotes, sentiment analysis, contradictions flagged, and a prioritized action list ranked by frequency and severity
Get started in under 10 minutes
Connect your tools
One-click OAuth for each integration. No API keys, no engineering.
Describe what you need
“Analyze every response from our Q1 NPS survey in SurveyMonkey. Cluster the free-text answers by theme, flag anywhere the score contradicts the comment, and post the top 5 takeaways to #research.”
It runs on schedule
Triggers when a survey closes or hits a response milestone and delivers the full insight report to your team channel.
Frequently asked questions
Currently ZeroTwo connects directly to SurveyMonkey via API. Support for Typeform, Tally, Jotform, and Google Forms is on the roadmap. In the meantime, you can export responses as CSV and ZeroTwo will analyze them.
ZeroTwo can analyze responses in any language and clusters themes across languages. A complaint about pricing in Spanish and the same complaint in English will be grouped together. The insight report is delivered in your preferred language.
Yes. If you run the same survey quarterly, ZeroTwo can compare results across waves, tracking how themes shift, which issues are improving, and which new concerns are emerging. The trend analysis highlights what changed and what stayed the same.
Yes. If your survey includes demographic or firmographic questions, ZeroTwo can segment the analysis, showing how enterprise customers respond differently from SMBs, or how sentiment varies by region, tenure, or usage level.
Yes. ZeroTwo can push prioritized action items from the survey analysis directly into a Notion database, linking each insight to the survey data that supports it. Product teams can then incorporate survey-backed insights into roadmap planning.
Related workflows
- Strategy & ResearchMarket Sizing Research
- Strategy & ResearchCompetitor Intelligence Monitor
Stop doing the work your tools should do for you.
Set it up once. ZeroTwo runs it every time.