Buyer guide · platform decision

How to choose an enterprise AI platform

Exit cost, governance evidence and total cost decide this purchase more than feature lists do. Below: a rubric you score yourself, three decision paths, and a cost worksheet whose formulas you can read. ZeroTwo publishes this page and is one of the options it discusses.

Talk to sales

Score each axis 1 to 9

  1. 01Model concentration
  2. 02Stack-exit cost
  3. 03Governance evidence
  4. 04Multi-model parity
  5. 05Time to first outcome
  6. 06Price predictability
  7. 07Workforce reach
Read the anchors

Buy on exit cost and evidence, not on the longest feature list

  • Model choice is a risk question: the provider that leads this year may not next year.
  • Governance is whatever you can verify in writing before the pilot. A badge is not evidence.
  • Total cost includes implementation, the team that runs it and the price of leaving, not just seats.

Disclosure

ZeroTwo sells a multi-model workspace and publishes this page. We do not score other vendors. The rubric is yours to fill in, and where ZeroTwo does not fit we say so.

Market context, read from each publisher

of enterprise applications predicted to include task-specific AI agents by the end of 2026, from under 5% when the prediction was made.Gartner press release, 26 Aug 2025
40%
of survey respondents say AI is scaling across their enterprise, up from 38% a year earlier (1,719 respondents, 97 countries).McKinsey, The state of AI in 2026, 25 Aug 2026
44%
of respondents say AI operating costs, including token costs, have constrained their organization's AI use.McKinsey, The state of AI in 2026
~20%
of planned AI spend that Forrester predicts enterprises will defer into 2027, with fewer than one-third of decision-makers able to tie AI value to financial growth.Forrester press release, 28 Oct 2025
25%

Figures read on each publisher's own page on 5 October 2026. They describe the market, not ZeroTwo.

The seven-axis rubric

Score each axis from 1 to 9 against the anchors, once per platform on your shortlist. Anchors, not adjectives: if you cannot find evidence for a 9, it is not a 9.

Enterprise AI platform rubric: seven axes, the question to ask, and what a strong (9), middling (5) and weak (1) answer looks like.
AxisQuestionStrong (9)Middling (5)Weak (1)
01Model concentrationHow tied is the platform to one provider's roadmap?Several providers are first-class and you can change the default model per task.Two providers are wrapped; a third needs custom integration work.One provider's models behind an open-sounding brand.
02Stack-exit costIf you leave in 18 months, what comes with you?Prompts, projects, files and logs export in documented, standard formats.Prompts export; configurations and tuned assets stay behind.No export path; everything lives in the vendor's tenant.
03Governance evidenceWhat can you verify before the pilot, not after?Current third-party audit reports, a sub-processor list, a signed DPA, audit logs and role-based access, all provided on request.A report exists but its scope does not clearly cover the product you will use.A badge or a marketing page and nothing you can hand to your security team.
04Multi-model parityCan a non-engineer try several models on the same task?Any model is one selection away inside the same surface and conversation flow.A model picker exists, but each switch means a fresh setup.One model only; trying another means buying another product.
05Time to first outcomeHow long from signed PO to a real user doing real work?Days: identity and connectors are configuration, not a project.Weeks: a partner-led implementation is expected.Months: every connector is a paid engagement.
06Price predictabilitySeat, credit pool, token meter or negotiated agreement?Published list price per seat and a clear rule for what happens at the allowance.Seat plus a meter, with overage you can estimate.Pure consumption with no ceiling by default.
07Workforce reachDoes it serve the engineers and the other 90% of staff?A chat-grade interface for everyone, with an API for builders.Strong for one group, awkward for the other.A developer sandbox presented as a company-wide platform.

Where ZeroTwo stands on the same axes

No scores. For each axis: what this site can point to, and what you should verify yourself before relying on it.

ZeroTwo on the seven rubric axes: what is publicly evidenced and what the buyer should verify.
AxisWhat we can point toWhat to verify
01 Model concentration60+ models from several providers, including OpenAI, Anthropic, Google, xAI and Mistral, listed on the models page.Which models your plan includes. Access widens by tier (Free is limited), so ask which are enabled for a Business workspace.
02 Stack-exit costNothing on this site documents export formats for chats, projects or prompts, so we make no portability claim.Export formats, deletion timelines and what happens to files at termination, in writing, before you sign.
03 Governance evidenceThis page asserts no ZeroTwo certification. The Business page mentions SSO and multi-factor authentication and sends SCIM, role-based access and data-residency questions to sales.Audit reports and their scope, the sub-processor list, DPA terms, retention windows and training-data terms. If you need FedRAMP, ZeroTwo does not claim it.
04 Multi-model parity60+ models across providers are available in one workspace; plan limits decide which ones you can use.Run the same ten real tasks on two or three models yourself. Do not rely on a vendor's ranking, including ours.
05 Time to first outcomeThe Free plan needs no card (100 free credits to start, limited models), so a pilot owner can try the product before a purchase order.Whether the identity and connector setup you need is available on your plan. Measure days from PO to first production user in the pilot.
06 Price predictabilityBusiness lists at $39.99 per seat per month, $35.99 per seat per month with annual billing, with 4,000 monthly credits per seat pooled across the team. Purchased credits never expire.What happens when the pooled credits run out, volume pricing, and the renewal escalator.
07 Workforce reachWeb app, desktop apps for macOS (Apple Silicon only), Windows and Linux, plus iOS and Android.Your device fleet. Intel Macs are not covered by the desktop build.

Plan and price details: ZeroTwo pricing. Model list: ZeroTwo models.

Which path fits your organization

Three buyer paths, each with the questions that decide it. Pick the path first and shortlist inside it. Product names are examples for orientation, not rankings.

Path 1

Hyperscaler-aligned IT

e.g. Azure AI and Copilot Studio, Google Vertex AI, AWS Bedrock

  1. Has the organization standardized on one cloud for identity and data residency?
  2. Is most of your data already governed under that cloud's identity model?
  3. Do regulated workloads need an authorization level you can only get from that cloud?

Start with the suite you already own. Keep a multi-model workspace as a comparison tool for teams that want to test models outside the suite.

Path 2

Agent-led operations

e.g. Salesforce Agentforce, IBM watsonx, Palantir AIP

  1. Is the main use case a high-volume workflow such as support, claims or ticket triage?
  2. Does that workflow live inside one system of record?
  3. Is there a funded team to run agents in production?

Evaluate the platforms with the deepest hooks into your system of record. Depth of integration matters more here than model breadth.

Path 3

Company-wide workspace

e.g. Single-vendor (ChatGPT Enterprise) or multi-model (ZeroTwo)

  1. Do non-engineers need to use it daily for drafting, research and analysis?
  2. Do you want several providers' models behind one login and one invoice?
  3. Does finance need a seat price it can forecast a quarter ahead?

A workspace fits. If one provider is enough, a single-vendor workspace is a defensible choice. If you want model choice, shortlist multi-model options such as ZeroTwo.

Once the platform is chosen, the next question is which tools sit on top of it for each department. Work through that in map enterprise AI tools to your approved platform.

A cost worksheet you can reproduce

We do not publish totals for other vendors: the inputs depend on your quote, your usage and your team. What we publish is the structure, the formulas and the one set of numbers we can source, ZeroTwo Business list price.

$119,970

250 seats at the monthly-billing list price, per year

$107,970

250 seats at the annual-billing list price, per year

1,000,000

pooled credits a month across those seats

Illustrative headcount of 250. Seat licences only: implementation, the team that runs the platform and any extra credits are separate lines below.

Year-one cost worksheet: each cost line, its formula, where the input comes from, and the ZeroTwo Business list-price example.
Cost lineFormulaInput comes fromZeroTwo Business example
Seat licencesseats × price per seat per month × 12Quote or public list price250 × $39.99 × 12 = $119,970 ($107,970 at the annual-billing price)
Metered usageseats × active share × prompts per month × tokens per prompt ÷ 1,000,000 × blended price per million tokens × 12Your own usage sample and the vendor's rate cardNot applicable to a seat with a credit pool: 1,000,000 pooled credits a month at 250 seats. Extra credits are bought separately; see the pricing page.
Overage or true-upcontract terms × expected overshootContract draftAsk what happens when the pool runs out and how it is billed.
Implementationpartner hours × blended hourly rateStatement of workNo implementation fee is published. Ask sales for a written answer.
Platform teamFTE × loaded cost per FTE per yearYour own payroll assumptionsYour own number. It is the line that swings build-it-yourself options the most.
Security and procurement reviewreview hours × internal hourly costYour own history on similar vendorsYour own number.
Exit reservemigration hours × rateAnswer to rubric axis 02Depends on the export formats you get in writing.

The CSV has three scenarios side by side with live formulas. Scenario C is prefilled with ZeroTwo Business list price; fill A and B from your quotes. About one in five respondents in McKinsey's 2026 survey say AI operating costs have limited their use, so fill the metered-usage row with a pilot sample, not a guess.

Procurement and rollout

Clear the evidence items before the technical evaluation; the cadence is a suggestion, not a benchmark.

Twelve items to put in writing

  • Ask for the current audit report, not the badge, and read its scope.
  • Confirm the certificate or report covers the product and tenant you will use.
  • Clear any HIPAA or privacy agreements with legal before the pilot starts.
  • Match any government authorization level to the workload classification.
  • Get data residency, sub-processors and failover in writing.
  • Put no-training-on-your-data terms in the contract, not just on a website.
  • Review the sub-processor list quarterly and require notice of additions.
  • Set retention windows and deletion timelines for chats, files and logs.
  • Document the export format for prompts, projects and files.
  • Reserve termination for convenience with a defined unwind window.
  • Tie any price escalator to a public index, not vendor discretion.
  • Ask for recent third-party penetration test summaries.

A 90-day cadence

  1. Week 0

    Contract signed, owner named

    Security has signed off and identity is wired. Name a business owner for the first workflow, not a sponsor.

  2. Week 2

    One narrow workflow in production

    One team, one daily task, a measurable before and after. No all-hands launch yet.

  3. Week 6

    Chat surface open to the workforce

    Short, written training. Shadow-AI policy updated to point at the sanctioned tool.

  4. Week 12

    First business review

    Review usage and the financial outcome attached to the two live workflows. Stop spend that cannot be tied to an outcome.

Where ZeroTwo fits, and where it does not

Our view, labelled as such.

Shortlist it when

  • Many non-engineers need a general assistant every day.
  • You want to compare models from several providers before committing to one.
  • Finance wants a published per-seat list price and a pooled credit allowance rather than a negotiated meter.
  • You can start with a pilot on the Free plan (100 free credits, no card) and move a pilot group to Business.

Look elsewhere when

  • You need an authorization level such as FedRAMP. ZeroTwo does not claim one.
  • Your core workflow lives inside Salesforce, ServiceNow or SAP and you want that vendor's native agents.
  • Your security team requires audit reports we have not published; ask sales what exists today.
  • Your fleet depends on a desktop app for Intel Macs, which the macOS build does not cover.

Questions buyers ask

What is an enterprise AI platform?

An enterprise AI platform is a governed environment where an organization can run generative AI and agent workloads on one or more models, with identity, audit, data-handling and contract terms that procurement and security teams can verify. The test is evidence you can hand to your security team, not the word enterprise on a pricing page.

How is enterprise AI different from a consumer AI subscription?

Three things change: verifiable governance (audit reports, sub-processor lists, a signed data processing agreement), identity and access tied to your corporate directory, and contract terms on training data, retention and exit. A consumer plan is a product one person buys; an enterprise platform is a contract an organization signs.

What are the main kinds of enterprise AI platform?

This guide uses three buyer paths. Hyperscaler suites such as Azure AI, Google Vertex AI and AWS Bedrock. Agent platforms such as Salesforce Agentforce, IBM watsonx and Palantir AIP. Company-wide workspaces, either single-vendor such as ChatGPT Enterprise or multi-model such as ZeroTwo. The names are examples for orientation, not rankings or endorsements.

How much does an enterprise AI platform cost?

There is no honest single number, because the total depends on seats, usage, implementation and the team you need to run it. Use the worksheet on this page and fill it from quotes. For reference, ZeroTwo Business lists at $39.99 per seat per month, so 250 seats cost $119,970 a year in seat licences at list price with monthly billing, before any implementation or platform-team cost.

Is enterprise AI worth the investment?

It depends on whether you can tie it to an outcome. Forrester predicts enterprises will defer about 25% of planned AI spend into 2027 and reports that fewer than one-third of decision-makers can tie AI value to financial growth. A practical rule is to attach a financial outcome to each production workflow by the first business review and stop spending on the ones that cannot show one.

What suits a mid-market company?

If you have one identity provider, no government authorization requirement and mostly knowledge-work use cases, a company-wide workspace is usually the shortest path to a first outcome. If the work lives inside Salesforce, ServiceNow or SAP, evaluate the agent platform tied to that system first.

Can one platform give me models from several providers?

Yes, that is what multi-model workspaces are for. ZeroTwo offers 60+ models from several providers in one product. Which models you can use depends on your plan, so check the pricing page and ask sales about a Business workspace.

How do I get through security review without stalling?

Request the audit reports, sub-processor list and data processing agreement before the technical evaluation, and agree data residency, retention and training-data terms in writing. Those items cause most delays; once they are cleared, the rest is implementation.

Pilot ZeroTwo against your own ten tasks, then fill in the rubric