Contact ZeroTwo
Get in touch with the ZeroTwo team for product support, sales inquiries, partnership opportunities, or general questions about our AI platform.
How to Reach ZeroTwo
ZeroTwo's support team is available to help with technical questions, billing inquiries, sales conversations, and feature requests. Choose the channel that best fits your needs.
- Live chat: Available in-app for all users. The fastest way to get help with technical or billing questions.
- Email support: For detailed issues that require investigation or documentation. The team aims to respond within 1 business day.
- Enterprise sales: For Business and Enterprise plan inquiries, custom pricing, or security documentation requests.
- X (Twitter): Follow @ZeroTw0Ai for product updates, tips, and community announcements.
Common Support Topics
- Account and billing
- Subscription management, payment methods, plan upgrades and downgrades, invoice requests, and refund inquiries.
- Technical issues
- Connectivity problems, feature bugs, model errors, and integration troubleshooting. Include your browser version and a description of the issue for faster resolution.
- Feature requests
- ZeroTwo's product roadmap is influenced by user feedback. Use the in-app feedback button or contact support to submit a feature request.
- Enterprise and Business inquiries
- For teams of 10+ users, enterprise security requirements, SSO setup, custom data residency, or volume pricing. The sales team typically responds within 4 business hours.
Frequently Asked Questions
- What is ZeroTwo's support response time?
- Live chat responses are typically within a few minutes during business hours. Email responses are within 1 business day for standard support and within 4 hours for Business plan customers.
- Is there a status page for service outages?
- Yes. ZeroTwo maintains a status page showing real-time uptime for all platform services. Check the status page if you experience unexpected downtime.
- Can I request a demo?
- Yes. Enterprise and Business plan prospects can request a personalized demo through the contact form. The sales team will schedule a session to walk through ZeroTwo's capabilities for your specific use case.
About ZeroTwo
ZeroTwo is an AI platform that gives individuals and teams access to 60+ AI models — including GPT-5, Claude Sonnet 4, Gemini 3 Pro, Grok 4, and more — through a single, unified interface. ZeroTwo also provides advanced features like web search, canvas, file uploads, memory, deep research, image generation, and MCP integrations. One subscription replaces five separate AI tool subscriptions.